Help & Support

We want you to get the most out of being a Luminus resident, so we offer support where it’s needed and an open invitation to get involved in our work. Please follow the links below for more information.

Income & benefits advice
We are here to help you and we can offer you good advice on housing and other welfare benefits.
Support services
Luminus can provide additional support to people who are vulnerable or assist you in any way we can to ensure you stay independent.
Support if you are struggling to pay your rent
If you are finding it hard to pay your rent, contact us as soon as possible. We’ll do what we can to help you.
Aids & adaptations for residents with disabilities
We can help our residents with disabilities by installing minor aids and facilities that cost less than £250.
Warm homes, lower bills
Top tips to stay warm and help you reduce your bills.
Getting back to work
If you’re looking for work, try a ‘Ready for Work’ club.
Welfare Reform
The Government has made significant changes to the benefits system, which could affect you.