Luminus Group

Here you will find a range of Luminus publications that are available to download.

We can provide our publications in different languages and formats, such as large print and mp3, CD or audio cassette.  When you request information in another language and/or format, we can do this within 5-15 working days.

Please note that we have a new edition of our Guide for Tenants document.

Please call 01480 428707 for more information

  • Luminus Headlines

    • Luminus Headlines 2012

      Street Representatives Enquiry Report Form .pdf 80.1k
      Headlines November 2012 .pdf 1.9M
      Headlines August 2012 .pdf 1.7M
      Headlines May 2012 .pdf 1.8M
      Headlines April 2012 .pdf 2.0M
      Headlines March 2012 .pdf 1.8M
      Headlines January 2012 .pdf 2.2M

    • Luminus Headlines 2013

      Headlines August 2013 .pdf 2.1M

    • Luminus Headlines 2014

      Luminus Headlines November 2014 .pdf 491.7k
      Luminus Headlines June 2014 .pdf 812.2k
      Luminus Headlines March 2014 .pdf 635.0k

  • Luminus News

    • Luminus News 2012

      Luminus News Winter 2012 .pdf 4.9M
      Luminus News Summer 2012 .pdf 19.4M
      Luminus News Spring 2012 .pdf 13.5M

    • Luminus News 2013

      Luminus News Autumn 2013 .pdf 10.2M
      Luminus News Spring 2013 .pdf 15.6M

    • Luminus News 2014

      Luminus News Winter 2014 .pdf 3.6M
      Luminus News Summer 2014 .pdf 5.4M
      Luminus News Spring 2014 .pdf 8.9M

    • Luminus News 2015

      Luminus News Autumn 2015 .pdf 1.2M
      Luminus News Summer 2015 .pdf 985.8k
      Luminus News Spring 2015 - St Neots .pdf 4.5M
      Luminus News Spring 2015 - St Ives .pdf 4.8M
      Luminus News Spring 2015 - Ramsey .pdf 4.9M
      Luminus News Spring 2015 - Milton Keynes .pdf 4.7M
      Luminus News Spring 2015 - Joseph Rank House .pdf 4.6M
      Luminus News Spring 2015 - Huntingdon .pdf 4.6M
      Luminus News Spring 2015 - Cambridge .pdf 4.6M
      Luminus News Spring 2015 - A1 Corridor .pdf 4.8M

    • Luminus News 2016

      Luminus News Autumn 2016 .pdf 4.4M
      Working Together in Communities .pdf 1.3M
      Luminus News Winter 2016 .pdf 2.3M
      Luminus News Spring 2016 .pdf 4.1M

    • Luminus News 2017

      Luminus News Spring 2017 .pdf 4.3M
      Luminus News Winter 2017 .pdf 1.3M

  • Rent Payment Forms

    Rent Payment Calendar 2016 - 2018 .pdf 527.3k
    Standing Order Form .pdf 58.5k
    Direct Debit Form .pdf 625.8k

  • Tenant Guides

    Guide For Tenants (updated version 2017) .pdf 3.9M
    A Guide to Reducing Condensation .pdf 2.9M

  • Welfare Reform

    Welfare Reform .pdf 626.3k

  • Sheltered Housing

    Sheltered Accomodation Locations .pdf 207.7k
    Park View Brochure .pdf 3.4M

  • Service Standards

    Garage Service Standards .pdf 228.9k
    Dealing with your complaint .pdf 1.8M
    Tenancy and Neighbourhood Management .pdf 658.0k
    Services for Elderly and Vulnerable .pdf 802.9k
    Luminus Managing Empty Homes .pdf 439.5k
    Luminus Carrying Out Repairs .pdf 448.0k
    Letting Homes .pdf 452.7k
    Leaseholder Services .pdf 558.7k
    Getting Involved .pdf 538.9k
    Equality and Diversity Service Standards .pdf 603.0k
    Dealing with ASB .pdf 1.6M
    Customer Service .pdf 595.1k
    Collecting Rents .pdf 496.7k

    • Special Standards

      Your Home, Your Responsibilty .pdf 730.6k
      Promoting Good Behaviour .pdf 620.5k
      Gardens to be proud of .pdf 803.1k

  • Street Representatives

    Street Representatives Community Project Proposal Form .pdf 80.0k
    Street Representatives Enquiry Report Form .pdf 80.1k

  • Misc.

    Your Guide to Preventing Legionella .pdf 1.1M
    Value for Money Self Assessment 2016 .pdf 594.1k
    Out and About Service .pdf 505.8k
    Value for Money Self Assessment 2015 .pdf 1.5M
    Understanding the Luminus Effect .pdf 21.8M